Minimum enrolment and the joining deadline
Minimum enrolment is separate from capacity, and decides whether the QSquad runs.
Capacity and minimum
Capacity is the maximum number of learners. Minimum enrolment is the minimum required when joining closes. A progress label before the lock is provisional because learners may still join or leave.
At the lock
Joining and ordinary withdrawal close 24 hours before the first session. Before that deadline a learner may leave and the reservation is released under the payment rules. At the deadline, enrolment is assessed and the disclosed share is charged from the hold; any excess hold is released. If minimum enrolment is not met, the QSquad does not proceed and holds are released. After the deadline, students, parents, teachers and organisations cannot make an ordinary cancellation or removal. Safety restrictions, technical incident handling and remedies for non-delivery are separate processes and do not authorise an undisclosed increase in another learner's locked payment.
Understand confirmation
A minimum-reached badge before the lock does not guarantee that the session will be delivered. Review the exact deadline, status and provider information. Use the report process if a paid session is not delivered.