edsoQ Creds
One balance for your learning payments
Creds are edsoQ’s payment unit. Add funds to your wallet by card, in US dollars or your own currency, and use Creds to pay for QSquads.
Value
1 Cred = USD 0.40
1 Cred = USD 0.40. Top-ups are paid in US dollars at that value, or in your own currency at the day’s rate. Balances and prices are shown in Creds. Review the final breakdown and any disclosed rounding adjustment before confirmation.
- Lowest group session value, for the whole group
- 100 Creds per session
How it works
How Creds work
Top up by card in US dollars or your own currency, pay in Creds, and check the price before you join.
- 01
Add funds by card
Top up your wallet by card. You pay in US dollars, or in your own currency at the day’s rate, and receive the Creds shown: 1 Cred = USD 0.40. The smallest top-up is 500 Creds. The Creds are in your wallet once the payment is confirmed. - 02
Pay within edsoQ using Creds
Prices are shown in Creds, and QSquads are paid for in Creds from your wallet. Review the price and payment summary before you join. - 03
Understand QSquad pricing
A teacher sets the group session value — what the whole group pays for one session — from 100 Creds. It is shared equally by the learners enrolled when joining closes. For example, at 100 Creds per session for the whole group, 5 learners each pay 20 Creds per learner per session.
After you pay
Your wallet and your earnings
Every top-up, hold, payment and refund is recorded in your wallet.
Track your balance and transactions
Your wallet shows your balance in Creds, with every top-up, hold, payment and refund in its transaction history. If something looks wrong, contact support with the transaction reference.Receive teaching and organisation earnings
Eligible teacher and organisation session earnings are recorded under the provider terms; pending or disputed amounts are not automatically withdrawable. A teacher, or an organisation, can withdraw earnings, paid out in US dollars: the withdrawal shows the amount, a breakdown of charges and the net amount before you confirm.
Five steps
How to get started
- 1
Create your account
Every account starts as a student. A learner under 18 registers through an invitation link from a parent’s edsoQ account. - 2
Open your wallet
Your balance is shown in Creds. - 3
Add funds
Pay by card in US dollars or your own currency and receive the Creds shown once the payment is confirmed. - 4
Choose your QSquad
Review the schedule, the price and when joining closes. - 5
Join with Creds
The most you could owe is held in your wallet until joining closes; track it in your transactions.
Ready to start learning?
Explore QSquads, review the joining price and add the Creds you need to your wallet.
FAQ
Frequently asked questions
What are edsoQ Creds?
Creds are edsoQ’s payment unit. Wallet balances and prices are shown in Creds; review any disclosed precision or rounding adjustment in the final breakdown.
Are Creds reward points?
No. Creds are not a rewards system. There are no Creds for activity, referrals or levels: Creds come from confirmed top-ups or eligible platform earnings.
What is the value of one Cred?
One Cred is worth USD 0.40. Top-ups are priced at that value, and earnings are paid out at it.
How do I get Creds?
Add funds to your wallet by card. You pay in US dollars or in your own currency at the day’s rate and, once the payment is confirmed, the Creds shown are added to your wallet.
Can I pay for a QSquad directly by card?
No. You add funds to your wallet by card, and QSquads are paid for in Creds from your wallet.
Does every learner pay at least 100 Creds per session?
No. 100 Creds is the lowest group session value: what the whole group pays for one session. Each learner pays an equal share of it, so the more learners join, the less each one pays. See Pricing for the full worked example.
Can students and parents withdraw their Creds?
No. Student and parent wallets are for adding funds and paying within edsoQ; Creds cannot be withdrawn as cash.
Can teachers and organisations withdraw their earnings?
Yes. A teacher, or an organisation, can withdraw earnings, paid out in US dollars. The withdrawal screen shows the amount, a breakdown of charges (a service charge plus Tax on that charge) and the net amount before you confirm.
Is the teacher subscription paid in Creds?
Yes. Every teacher starts with six months free, with no card needed. After that, Basic is 0 Creds and paid plans are debited monthly in Creds from the wallet’s spendable balance — never from pending earnings or reserved money. A paid plan can also be started by card: the payment is added to the wallet as Creds and the month is deducted from it. There is no teacher deposit.
What happens if I receive a refund?
Refunds go back to your wallet as Creds. A hold released when you leave before the deadline, or when a QSquad is cancelled, goes back to your wallet in full.
The rules
Consistent payment and participation rules
- Creds
- Creds are payment credits representing confirmed top-ups or eligible platform earnings. One Cred has a value of USD 0.40; top-ups are paid in US dollars at that value, or in another supported currency at the day’s rate. Creds are not reward or rebate points. Attendance, referrals, ratings and course completion do not generate reward Creds. There are no Creds lifetime reward levels or colour multipliers.
- Teacher subscription
- Teaching access requires an approved identity check, the teacher’s own profile photo and an active teacher subscription. Every teacher starts with six months of free, unlimited QSquads, with no card needed. After that, Basic is free (1 active QSquad), Pro is 10 Creds a month (up to 5), Max is 40 Creds a month (up to 25), Pro Max is 100 Creds a month (up to 100), paid from your wallet. The six-month free period is given once, from when a person becomes a teacher (teachers who joined before 21 October 2026 have six months from that date); no card or payment details are needed, and adding or switching roles never restarts it. Custom capacity is agreed with edsoQ. A plan can be chosen and its monthly wallet debit authorised before the free period ends; the first debit is taken when it ends. Fees are paid in Creds from the wallet’s spendable balance only — never pending earnings or reserved funds, and never a partial debit. Reminders start two months before the free period ends. QSquads above a plan’s allowance are On hold — subscription required until a suitable plan is active: nobody can join and the next sessions do not open, while enrolments, the schedule and payments are kept, and the teacher chooses which QSquads continue. Subscription fees are separate from session prices and revenue sharing, a subscription does not verify identity, and there is no teacher deposit.
- Group value and Tax
- The minimum total teaching-session value is 100 Creds for the group, not 100 Creds per learner. The teaching-session value multiplied by the number of sessions is the group course commitment. The learner’s share depends on the participant count at the joining deadline. The maximum reservation, sessions, additional fees, optional items, applicable Tax and final total must be disclosed before confirmation. Tax is shown once in the total; a transaction summary states whether it is included or additional. General website wording does not establish one Tax rate for every country.
- Joining deadline
- Joining and ordinary withdrawal close 24 hours before the first session. Before that deadline a learner may leave and the reservation is released under the payment rules. At the deadline, enrolment is assessed and the disclosed share is charged from the hold; any excess hold is released. If minimum enrolment is not met, the QSquad does not proceed and holds are released. After the deadline, students, parents, teachers and organisations cannot make an ordinary cancellation or removal. Safety restrictions, technical incident handling and remedies for non-delivery are separate processes and do not authorise an undisclosed increase in another learner’s locked payment.
- Provider revenue share
- Provider revenue shares are 60% for 1–5 learners, 70% for 6–9, 80% for 10 and 90% for more than 10. Above-10 QSquads are for authorised organisations only; an individual teacher’s QSquad is limited to 10 learners. The provider payment summary must identify the sharing basis, participant-count lock, treatment of Tax and pass-through charges, and any deductions before the provider confirms the arrangement. A revenue share is not a guarantee of bookings, earnings or availability for withdrawal.
- Withdrawal charges
- The current withdrawal service charge is 5% of the withdrawn amount plus applicable Tax on that charge, separately from the provider revenue share. The net payout is paid in US dollars at USD 0.40 per Cred. Pending, reserved or disputed funds are not necessarily available for withdrawal. Payment summaries must show the gross amount, deductions and net payout; neither income nor payout dates are guaranteed.
- Before you confirm
- Before confirming, review the final amount and any disclosed rounding adjustment. The total must reconcile with the transaction record; no undisclosed charge may exceed the maximum hold accepted by the payer.
- If a teacher does not attend
- If a teacher has not joined when a session is due to start, report the session through its reporting option or Support; use the public Contact form if you cannot sign in. Include the scheduled time and time zone, the session reference and what occurred. Attendance records, participant information and any relevant technical incident may be considered. A report alone does not establish fault. Disputed earnings may be held pending review. The decision may provide an eligible refund for the undelivered part, or a replacement session accepted by the affected learner, according to the applicable terms and rights. A learner need not accept an undisclosed replacement or pay again merely to report non-delivery.
- Provider non-attendance
- Confirmed provider non-attendance may lead to an account warning, corrective steps, temporary restrictions on hosting or publishing, or suspension or termination for serious or repeated failures. The response depends on the evidence, seriousness, previous incidents and applicable rules. Refund adjustments concern the affected transaction; no automatic monetary fine or fixed penalty amount is established by this text. A provider may submit relevant evidence and request review through Support.
Ready to start learning?
Explore QSquads, review the joining price and add the Creds you need to your wallet.